Conduct HD L2 and HD L1 meetings when Supervisor is unavailable

  • Notify the HD members not attending the meeting to help in the Cisco Contact Center.
  • Open Google Meet meeting.
  • Conduct meeting.
  • Update meeting notes.

 

 

Viewers: Help Desk

Category: Lvl 2 Documentation

Details

Article ID: 74263
Created
Thu 3/21/19 12:52 PM
Modified
Tue 9/12/23 1:11 PM