Conduct HD L2 and HD L1 meetings when Supervisor is unavailable

Summary

Instructions for HD L2 to conduct a scheduled meeting when the Supervisor is not available.

Body

  • Notify the HD members not attending the meeting to help in the Cisco Contact Center.
  • Open Google Meet meeting.
  • Conduct meeting.
  • Update meeting notes.

 

 

Viewers: Help Desk

Category: Lvl 2 Documentation

Details

Details

Article ID: 74263
Created
Thu 3/21/19 1:52 PM
Modified
Tue 9/12/23 2:11 PM