Inclusive Access

20%

Status

On Hold [On Hold]

20% complete, updated on Thu 11/21/24 11:35 AM by Kathryn Collins

Changed Status from New to On Hold.
Changed Percent Complete from 0% to 20%.
Changed Health from None - No health has been set to On Hold.
Changed On Hold Until from Nothing to Mon 1/13/25.
Stakeholders expressed concern that the end of the Spring semester, which is May 2nd and stopping with Redshelf, at the end of April would interfere with any late credits, refunds or with payments, therefore, the contract is being extended until June 2025. With a Go- Live of Summer 2025 with Ambassador. The Introduction call will take place mid- January with the Kickoff Call happening late January - early February. Additionally, the Canvas editing windows for Summer 2025 opens on 2/17/25 and closed 3/14/2025.

Details

Dates
Mon 9/9/24 - Mon 1/20/25
Acct/Dept
Employee
Type
Solutions Project Management / Software / Application
Health
On Hold
On Hold Until
Mon 1/13/25
Created
Tue 9/17/24 2:19 PM
Modified
Thu 11/21/24 11:35 AM

Project Request Form

Requestor
This is an individual that is listed as the person asking for a project evaluation, may not necessarily be the Project Champion.
Elvira Reyna
Project Champion Supervisor
Project Champion's direct Supervisor
Kevin Semien
Vice Chancellor
Project Champion's Vice Chancellor for the division
Kevin Semien
Requested Delivery Date
Enter an estimated date you would like this project completed/delivered
12/16/2024
Do you have an existing solution you are wanting to replace or enhance?
If so, provide some background information on the solution / process you are currently using.
Yes, RedShelf
What are your goals and objectives this solution will accomplish for your department?
Please provide your goals and objectives this solution will accomplish for your department.
This project aims to select and implement a new digital academic content delivery system that not only replaces our current solution but significantly enhances our capabilities in supporting student success, faculty effectiveness, and administrative efficiency. The primary goals of this project are: 1. Comprehensive Content Access: Provide students with access to a wide range of academic materials, including textbooks, custom content, publisher access codes, course packets, lab manuals, and other relevant resources through a single, integrated platform. 2. Inclusive Access Model: Implement a system that allows for the integration of course material costs into course fees or tuition, ensuring day-one access for all students and potentially reducing overall costs. 3. Customization and Branding: Develop and maintain a branded digital interface that aligns with TSTC's identity and meets the specific needs of our institution. 4. Enhanced User Experience: Ensure the new platform is user-friendly and intuitive for students, faculty, and administrators, improving adoption rates and reducing technical support needs. 5. Learning Analytics: Implement robust tracking and reporting features to monitor student engagement and performance, providing valuable insights for instructors and administration. 6. LMS Integration: Seamlessly integrate the new platform with Canvas, TSTC's learning management system, to create a cohesive digital learning environment. 7. Accessibility and Compliance: Ensure full compliance with all applicable security and accessibility standards, meeting TSTC's stringent requirements and supporting diverse learning needs. 8. Cost-Effectiveness: Select a vendor that provides high-quality services while maintaining cost-effectiveness for both the institution and students. 9. Efficient Content Management: Implement advanced e-textbook management and annotation tools to enhance the digital learning experience. 10. Smooth Transition: Execute a seamless transition from the current RedShelf system to the new platform before the expiration of the existing contract in December 2024.
List your primary requirements for this solution.
Please list your primary requirements for this solution.
1. Comprehensive Academic Content Access
Provision of diverse materials including textbooks, custom textbooks, publisher access codes, course packers, course readers, lab manuals, and note packets
Support for multiple content formats (i.e., e-books, PDFs, interactive media)

2. Custom Content Distribution
Capability to host and distribute TSTC developed content through the platform
Tools for faculty to create, edit, and manage custom material

3. Branded Digital Interface
Development and maintenance of a TSTC branded portal for content access and purchasing
Customizable UI/UX to align with TSTC's visual identity and user preferences

4. Robust Customer Support
Multi-channel support for students, faculty, and staff (e.g., phone, email, chat)
Self-service help resources and knowledge base
Defined SLAs for response and resolution times
Do you have funding for this project? If so, please provide the amount.
Please list Budgeted Amount?
Yes
Name(s) of the OIT personnel who assisted.
Enter the name of the OIT personnel who assisted?
Joey Aguilar, Lance Rivera, Rafael Medrano, David Cantu
Please list any subject matter experts who can assist with this project.
Who has the knowledge in your area or other areas that can assist?
David Cantu
Please list any other pertinent information that is relevant to this project request.
Please list any other pertinent information that is relevant to this project request.
The project needs to be completed prior to December 2024.

Description

Texas State Technical College (TSTC) is undertaking a strategic initiative to upgrade its digital academic content delivery system. This project is driven by the impending expiration of our current contract with RedShelf in December 2024. TSTC's expanding programs and student body require a more robust and flexible system. The educational technology landscape has evolved, offering new possibilities for enhanced content delivery and student engagement. The successful execution of this project is critical to TSTC's commitment to providing cutting-edge educational resources and maintaining our competitive edge in technical education. By proactively addressing this need, we position ourselves to leverage the latest in educational technology, potentially reducing costs and improving the overall learning experience for our students.

Goals

  1. Collaboratively work with IT and or other divisions to implement new services or redesign current solutions to meet our business line evolving needs.

  2. Standardize solutions skillset to increase support, service availability, and decrease delivery time for new services for our business line revenue centers

Manager

Alternate Manager(s)