List your primary requirements for this solution.Please list your primary requirements for this solution.
The Qless system provides an easily accessible means of communication for internal members of the Texas State Technical College organization.
Qless is a queue management system that makes it simple to request immediate communication or schedule an appointment with members of the Enrollment team.
Qless eliminates the need to hunt down a phone number or email address for Enrollment Management.
Qless will help separate internal and external communication making it easier for Enrollment Management to assist our employees.
Queue management will make tracking and prioritizing employee needs easier.
Qless can be integrated with Google to provide scheduling times based on calendar availability of Enrollment team members.
Employees are able to get in line in the queue for the first available team member.
Along with Google integration, Qless will provide google meet links for the employees to meet with Enrollment Management.
Qless can be accessed anywhere by employees and our Enrollment team, giving a more versatile way to connect. Employees can contact Enrollment Management from anywhere they are and vice versa giving an unprecedented means of communication.
The Qless customer dashboard is fully customizable giving us the option to collect pertinent information to better assist employees and better prepare before a call/meeting.
When ready, Enrollment Management can “summon” those in the queue line (who have no scheduled appointments).