Chat Client for Virtual Events

100%

Status

Closed [Project is Complete]

100% complete, updated on Thu 9/9/21 8:44 AM by Janine Reneau

Changed Status from Post Production to Closed.
This project has been completed. This application is not managed.

Details

Dates
Fri 1/8/21 - Thu 9/9/21
Acct/Dept
Employee
Type
Solutions Project Management / Software / Application
Health
Green - On track
Created
Fri 1/8/21 2:00 PM
Modified
Thu 9/9/21 8:44 AM
Closed
Thu 9/9/21 8:44 AM

Project Request Form

Requestor
This is an individual that is listed as the person asking for a project evaluation, may not necessarily be the Project Champion.
Valeri Smith
Project Champion Supervisor
Project Champion's direct Supervisor
Beth Wooten
Vice Chancellor
Project Champion's Vice Chancellor for the division
Gail Lawrence
Requested Delivery Date
Enter an estimated date you would like this project completed/delivered
01/25/2021
Do you have an existing solution you are wanting to replace or enhance?
If so, provide some background information on the solution / process you are currently using.
No
What are your goals and objectives this solution will accomplish for your department?
Please provide your goals and objectives this solution will accomplish for your department.
Ability to assist any virtual guests with questions during the event(s).
List your primary requirements for this solution.
Please list your primary requirements for this solution.
Easily embed into a Google Site
Ability for several People to take chats
Ability to pass one chat to another person
Do you have funding for this project? If so, please provide the amount.
Please list Budgeted Amount?
TBD if Implementation cost is needed
Name(s) of the OIT personnel who assisted.
Enter the name of the OIT personnel who assisted?
Janine Jones, Sam Rodgers
Please list any subject matter experts who can assist with this project.
Who has the knowledge in your area or other areas that can assist?
Denise Ragsdale is supervisor for the chat \ bot on TSTC.edu

Description

Need a chat client to embed in a Google site for Virtual Events. Looking at using another Instance of the OmniChannel chat that was recently implemented for the Enrollment Team and resides on the tstc.edu website.

Goals

  1. Collaboratively work with IT and or other divisions to implement new services or redesign current solutions to meet our business line evolving needs.

Manager

JR
Janine Reneau

Stakeholders (3)

BW
Beth Wooten
Provost - Waco
Informed
Exec VP - Institutional Advancement
Fri 1/8/21 2:07 PM
GL
Gail Lawrence
Vice Chancellor/CCO
Informed
Exec VC/COS
Fri 1/8/21 2:07 PM
VS
Valeri Smith
Senior Manager of Operations - Strategic Initiatives
Responsible, Accountable, Consulted, Informed
Project Champion
Fri 1/8/21 2:05 PM