Accessing TSTC Resources Remotely

Summary

This article serves as guidance for staff and faculty who may need to access TSTC resources remotely. Included in this article is a list of resources that require a secure connection to access, a list of resources that are NOT accessible remotely, and a list of applications that are accessible regardless of being on campus or off.

Body

There are many resources that faculty and staff access on a day to day basis. Most of these resources are available regardless of where they are accessed from (e.g. home, mobile, traveling, etc.). However, there are some resources that are only accessible through TSTC's internal network.

TSTC utilizes the Pulse Secure application to provide a secure connection to TSTC resources that are only accessible from the internal network. Pulse Secure allows an employee to securely connect to the TSTC network and access most of the resources they are accustomed to. Instructions for how to install and use Pulse Secure can be found HERE

The following is a list of resources that are ONLY accessible through Pulse Secure when working remotely:

  • Colleague
  • Image Now (Perceptive Content)
  • Informer
  • Webnow
  • Strand
  • Tableau (Desktop & Web)
  • Titanium (needs to be pre-installed on laptop that will be accessing it)
  • mobilePLUS+

The following is a list of resources that CANNOT be accessed remotely:

  • CS Gold
  • Micros Manager
  • WinPrism / WinPrism Admin

If a resource that you access is not listed above, it is more than likely available to access remotely without any additional steps on your part. If you have any questions or concerns about whether an application is accessible remotely, please contact the Help Desk at (1-800-592-8784) or via email at (tstchelpdesk@tstc.edu).

Details

Details

Article ID: 100835
Created
Wed 3/11/20 5:56 PM
Modified
Fri 11/17/23 4:39 PM