How to forward your phone from the self care portal
***** You can do this from anywhere as long as you are connected to Pulse Secure VPN. *****
This is how to forward to an outside line such as a cell phone or home phone.
- go to https://ucm01.tstc.edu/ucmuser/
- Login with your 1ID credentials (portal)
- once logged in click on call forwarding
- click the tick box next to "Forward all calls to:"
- Click the drop down box and select "Add a new number"
- enter the number you wish to forward to
- Keep in mind this is like you are at work. so you will need to place a (7+1+phone number) that you are forwarding to.
- 7 for outside line (This is required for the system to be able to forward to an outside line)
- 1 for long distance (this is not needed if the number you are forwarding to is not long distance
- should look something like this in the box 71xxxXXXxxxx
- click the save button
- close the self care portal
For forwarding to another employee follow these instructions:
- go to https://ucm01.tstc.edu/ucmuser/
- Login with your 1ID credentials (portal)
- once logged in click on call forwarding
- Click the drop down box and select "Add a new number"
- Insert the 5 digit extension of the employee you wish to forward your calls to.
- click save
- close the self care portal
For forwarding to your voicemail follow these instructions:
- go to https://ucm01.tstc.edu/ucmuser/
- Login with your 1ID credentials (portal)
- once logged in click on call forwarding
- Click the drop down box and select "Voicemail"
- click save
- close the self care portal